Privacy Policy

This Privacy Policy outlines how ADG Architects handles personal data collected from clients, prospective clients, and website users. We are committed to safeguarding your privacy and take appropriate security measures to protect your personal information.

Contact Information: For any inquiries or concerns regarding our data policies, you can reach us via email at enquiries@adgarchitects.co.uk or by writing to:

ADG Architects
Ground Floor Suite,
6 Pioneer Court,
Morton Palms Business Park,
Darlington, Co. Durham,
DL1 4WD.

Your Rights: If you are unhappy with how we collect and use your data, please contact us.

Accuracy of Your Information: It is essential that the information we hold about you is accurate and current. Please inform us of any changes to your business-related personal information.

Data We Collect About You

"Personal data" refers to any information that can identify an individual. This does not include anonymized data. The business-to-business personal data we collect is typically limited to information found on a business card.

We may process various types of personal data, including:

  • Identity Data: First name, last name, username, title, and date of birth.
  • Contact Data: Workplace address, email address, and telephone numbers.
  • Financial Data: Business bank account details.
  • Transaction Data: Details of payments between us and other purchase-related information.
  • Technical Data: Internet protocol (IP) addresses, browser type and version, time zone settings, and other technology on the devices you use to access our website.
  • Website Usage Data: Information about how you use our website, products, and services.
  • Marketing Contact Preference Data: Preferences for receiving marketing communications and your communication preferences.

We may also process aggregated data derived from your personal information, which does not reveal your identity.

Sensitive Data: We do not intend to collect sensitive personal data. If such data is provided, for example, during recruitment, it may include information such as maiden name, ethnic background, gender, disability, age, sexual orientation, and religion. This information will be used on an anonymized basis to monitor compliance with our Equal Opportunities Policy. We will obtain your explicit consent before using sensitive data.

How We Collect Your Personal Data

We collect data through various methods, including:

  • Direct interactions: Filling out forms, communicating with us via post, phone, or email.
  • Automated technologies: As you use our website, we may automatically collect technical data about your equipment and browsing patterns.
  • Third parties or publicly available sources: We may receive personal data from analytics providers, contact data from service providers, and publicly available sources like Companies House.

How We Use Your Personal Data

We will only use your personal data when legally permitted. Common uses include:

  • Performance of a contract between us.
  • Legitimate interests to contact you about relevant services.
  • Compliance with legal or regulatory obligations.

Generally, we do not rely on consent for processing personal data, except for marketing communications, which you can opt out of at any time.

Purposes for Processing Your Personal Data

We may process your personal data for various purposes, such as:

  • Registering you as a new customer.
  • Processing and delivering your orders.
  • Managing our relationship with you, including notifying you of changes to terms or policies.
  • Administering and protecting our business and website.
  • Using data analytics to improve our services and marketing strategies.

Marketing Communications

You may receive occasional marketing communications from us. You can opt out at any time by following the links in the communications or contacting us directly. Opting out will not affect personal data provided as part of a product or service purchase.

Change of Purpose

We will only use your personal data for the purposes for which it was collected, unless we reasonably consider that we need to use it for a similar purpose. We may process your personal data without your knowledge or consent where required or permitted by law.

Disclosures of Your Personal Data

We may share your personal data with third parties, including:

  • Service providers for IT and system administration.
  • Professional advisers such as lawyers, bankers, auditors, and insurers.
  • HM Revenue & Customs and other authorities, as required by law.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. For example, we keep records for six years for accounting purposes.

Your Legal Rights

You have several rights regarding your personal data, including the right to request access, correction, erasure, and restriction of processing. You can also object to processing or request data portability under certain circumstances. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues.

Third Party Links

Our website may include links to third-party websites. We do not control these websites and encourage you to read their privacy notices.

Cookies

You can set your browser to refuse cookies or alert you when websites access cookies. Note that disabling cookies may affect website functionality.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of significant changes as required by law.

Last Modified: 2nd of September 2024