ADG Architects

Member of the Royal Institute of British Architects Member of the Royal Institute of British Architects

ADG Architects Limited is a limited company registered in England and Wales with company number 8616088.

Registered office address: Ground Floor Suite, 6 Pioneer Court, Darlington, DL1 4WD.
Contact tel. no. 01325 464111.


ADG Architects treats the privacy of its clients, prospective clients and website users very seriously and we take appropriate security measures to safeguard your privacy.

This privacy notice provides you with details of what information we collect and how we process your personal data.  ADG is responsible for your personal data (referred to as "we", "us" or our" in this privacy notice).  For further information with regards to our personal data policies and procedures, please contact us via email or in writing to ADG Architects, Ground Floor Suite, 6 Pioneer Court, Morton Palms Business Park, Darlington, Co.Durham. DL1 4WD.

If you are not happy with any aspect of how we collect and use your data please contact us using the contact details above so that we can try to resolve your concern.

You have the right to complain to the Information Commissioner's Office(ICO), the UK supervisory authority for data protection issues please see for further details.

It is very important that the information we hold about you is accurate and up to date. If your business related personal information changes please contact us using the contact details above.

 Data we collect about you

Personal data means any information capable of identifying an individual.  This does not include anonymised data.  The business to business personal data we collect about you is typically limited to the types of information found on the business card.

We may process certain types of personal data about you as follow:

Identity Data may include you first name, last name, username, title and date of birth.

Contact Data may include your work place address, email address and telephone numbers.

Financial Data may include your business bank account.

Transaction Data may include details about payments between us and other details of purchases made by you.

Technical Data may include, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access our website.

Website Usage Data may include information about how you use our website, products and services.

Marketing Contact Preference Data may include your preferences in receiving marketing from us and your communication preferences.

We may also process Aggregated Data from your personal information but his would not reveal your identity because it is not personal data.

Sensitive Data

ADG do not intend to collect sensitive personal data.  In circumstances where sensitive data has been provided for example, for recruitment, this may come under the umbrella of diversity information.  This may include you maiden name, ethnic background, gender, disability, age, sexual orientation and religion or other similar beliefs.  Where appropriate and in accordance with local laws and requirements, we'll use this information on an anonymised basis to monitor our compliance with our Equal Opportunities Policy.

This information is termed 'sensitive' personal information and slightly stricter data protection rules will apply.  We therefore need to obtain your explicit consent before we can use it .  This means that you have to explicitly and clearly tell us that you agree to us collecting and using this information, should you wish to withdraw your consent please contact us using the contact details above.

Please note that you are not obliged to consent to opt-in to this and you have the right to withdraw your consent at any time.

How we collect your Personal Data

We collect data about you through a variety of different methods including:

Direct interactions: Including filling in forms on our website, communicating with us by post, phone, email example of when this would be the case include when you:

Order our services

Subscribe to news or other publications

Request resources or marketing be sent to you

Enter a competition, prize draw, promotion or survey

Giving us feedback

Automated technologies or interactions: As you use our website, we may automatically collect technical data about your equipment, browsing actions and usage patterns.

Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources as set out below

Analytics providers such as Google based outside the EU

Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as Data Interchange and BACS based inside the EU.

Identity and Contact Data from publicly available sources such as Companies House, the Electoral Register and Creditsafe Limited based in side the EU.

How we use your Personal Data

ADG will only use your personal data when legally permitted.  The most common uses of your personal data are:

Where we need to perform a contract between us.

Where you would reasonably expect us to legitimately contact you about our services relevant to your business/role, or that you or your business have expressed an interest in.

Where we need to comply with a legal or regulatory obligation.

Generally, we do not rely on consent as a legal ground for processing your personal data. You have the right to withdraw consent to receiving marketing from us at any time by contacting us and updating your contact preferences.

We will never share your personal information for marketing with anyone else.

Purposes for processing your personal data

The table below details the ways we intend to use your personal data, the legal grounds on which we will process such data and what our legitimate interests are where relevant.  We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using you data.

Purpose/ActivityType of dataLawful basis for processing
To register you as a new customer(a) Your identity
(b) Your contact details
Performance of a contract with you
To process and deliver your order including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
(a) Your identity
(b) Your contact details
(c) Business financial details
(d) Business transaction details
(e) Marketing contact preferences
(a) Performance of a contract with you
(b) Necessary for our legitimate interests
to recover debts owed to us
To manage our relationship with you which will
(a) Notifying you about changes to our terms
or privacy policy
(b) Asking you to leave a review or take a
(a) Your identity
(b) Your contact details
(c) Marketing contact 
(a) Performance of a contract with you
(b) Necessary to comply with a legal
(c) Necessary for our legitimate interest to
keep our records updated and to study how 
customers use our products/services
To administer and protect our business and
our website (including troubleshooting, data
analysis, testing, system maintenance, support
reporting and hosting of data)
(a) Your identity
(b) Your contact details
(c) Technical
(a) Necessary for our legitimate interests
for running our business, provision of 
administration and IT services, network 
security, to prevent fraud and in the context
of a business reorganisation or group 
restructuring exercise
(b) Necessary to comply with a legal 
To use data analytics to improve our website, 
products/services, marketing, customer
relationships and experiences
(b) Website usage
Necessary for our legitimate interests to 
define types of customers for our products
and services, to keep our site updated and
relevant, to develop our business and to 
inform our marketing strategy
To make suggestions and recommendations
to you about goods or services that may be
of interest to you
(a) Your identity
(b) Your contact details
Necessary for our legitimate interests
to develop our products/services and grow
our business

Should you require any further clarification about the specific legal ground we are relying on to process you personal data where more than one ground has been set out in the table above please contact us using the contact details above.

Marketing Communications

You may receive occasional marketing communications from us.  Should you wish to opt out of receiving marketing information at any time please follow the links on any marketing sent to you or email  Where you opt out of receiving our marketing this will not apply to personal data provided to us as a result of a product or service purchase or other transactions.

Change of purpose

We will only use your personal data for the purpose for which we collected it, unless we reasonably consider that we need to use it for  a similar purpose.  If you wish to find our more about how we are using your data please contact us. 

We may process your personal data without your knowledge or consent where this is required or permitted by law.

Disclosures of your Personal Data

We may have to share your personal data with the parties set out below for the purposes set out in the table above:

Service providers who provide IT and system administration services

Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal insurance and accounting services

HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law.  We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

Data Retention

We keep your personal data for no longer than reasonably necessary, but may be for a period of 12 or 7 years beyond the end of contract with you.  Examples include: in case of any legal claims/complaints, accounting etc., for example for accounting purposes we must keep records for 6 years from the end of the last company financial year they relate to.  For contracts under seal details need to be kept for 12 years for legal purposes.

Your Legal Rights

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

The right to request a copy of the personal data which we hold about you

The right to request that we correct any personal data if it is found to be inaccurate or out of date

The right to request your personal data if erased where it is no longer necessary to retain such data

The right to withdraw your consent to the processing at any time,where consent was your lawful basis for processing the data

The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller (known as the right to data portability),(where applicable, i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means)

The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing

The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical and statistics)

Third Party Links

Our website may include links to third-party websites, plug-in and applications.  Clicking on those links or enabling those connections may allow third parties to collect or share data about you.  We do not control these third-party websites and are not responsible for their privacy statements.  When you leave our website we encourage you to read the privacy notice of every website you visit.


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Policy Updates

We may update this Privacy Policy from time to time.  We will notify you of the changes where required by law to do so.

Last modified on 25th May 2018.